Reference

Our Legal Terms for Bangladesh

Your use of Bajee OK depends on your local law and the eligible regions we serve — access and account activity are only permitted where local regulations allow it.

Account Eligibility RulesBangladesh Payment PolicyData Handling TermsJurisdictional ConditionsContact Your Rights
Bajee OK Our Legal Terms for Bangladesh
DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

We take the data attached to your Bajee OK account seriously. Wallet verification details — including the mobile numbers linked to your bKash, Nagad, or Rocket transfers — are stored in encrypted form and are not shared with third parties outside of payment processing and fraud prevention. You can request a copy of the personal data we hold at any time through your account settings, and you can ask us to correct or delete it by contacting the policy team. Cookies on our platform track session activity and login state; you can manage cookie preferences from your browser settings, though some account functions require session cookies to work.

Encrypted Wallet Data

Payment details for bKash, Nagad, and Rocket are stored using encryption at rest. We do not expose raw wallet numbers to any internal team outside of verified payment operations.

Your Data Rights

You have the right to access, correct, or request deletion of the personal data we hold. Submit a formal request through your account settings or by contacting our policy email address.

Cookie Policy

We use session and analytics cookies. Session cookies keep you logged in during your account visit. Analytics cookies help us understand how the lobby is used so we can improve it.

Account Security Steps

Enable two-factor authentication from your account security tab. If an OTP request arrives that you did not trigger, decline it and contact support immediately with your account ID.

POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a change to your account data, or need to raise a complaint under our policy, we have three contact paths open to you. Our support team handles legal queries separately from general account questions — use the dedicated policy channel where possible so your request reaches the right team.

Team online

Live Chat Support

Open the chat icon from your account dashboard. Our team handles policy queries during support hours — keep your account ID ready to speed up the process.

Email Policy Team

Send legal or data requests to our support address from your registered email. Include your account number and a brief description of the policy matter you need to resolve.

Account Help Centre

Your account settings page has a dedicated section for privacy and legal requests. Use it to submit a formal data access or deletion request directly through the platform.

Your Legal Questions Answered

These are the questions we get most often about our terms, your rights, and how our policy applies to your account and payments in Bangladesh.

Access depends on your local law and whether your region is currently eligible. Check your local regulations before opening an account — we cannot confirm eligibility on your behalf.

Log into your account, go to the settings page, and use the privacy and legal request section. You can also email our policy team from your registered address with your account ID included.

We retain account records for a defined period after closure as required by our internal policy. You can request deletion of personal data separately — submit that request before or after closing your account.

Yes. Wallet numbers linked to bKash, Nagad, and Rocket are stored in encrypted form. They are only accessed by our payment operations team during transaction verification and fraud review.

Contact our support team within 7 days of the transaction. Have your Rocket reference number and account ID ready — the policy team handles payment disputes separately from general account queries.

Disputes are handled through our internal complaints process first. Contact the policy team via email or through your account help centre and we will respond with the applicable resolution path.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.