Reference

How Bajee OK Handles Your Privacy

Your account data, wallet activity and browsing behaviour are handled with care on Bajee OK — and access to this platform depends on your local law and eligible regions.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie controlsData access requestsBangladesh-eligible accounts
Bajee OK How Bajee OK Handles Your Privacy
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account security and data handling are built into how Bajee OK operates day to day. Here is what that looks like in practice.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which parts of the lobby you visit most. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by password authentication and OTP verification on login. If you receive an OTP you did not request, contact support immediately through the live chat in your dashboard.

Data Retention

We keep your account and transaction data for as long as your account is active. If you close your account, data is retained only for the period required under applicable rules for your region.

Requesting Changes

To update personal details or ask us to delete data we no longer need, log in and visit Account Settings, or contact support by live chat or email with your account number and the specific change you need.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. Requests are handled through the channels below, and we aim to respond within the timeframe required by applicable rules in your region.

Live Chat Open the chat widget inside your account dashboard to reach support directly. Describe your data request and a team member will pick it up.
Email Support Send your data request or privacy concern to our support email address, available inside the Help section of your account after you log in.
Account Settings Some data corrections — like updating your contact number or wallet details — can be made directly inside your account settings without contacting support.

Common Questions About Your Privacy

Real questions about how your data is handled, answered plainly.

We collect your registration details, contact information and your linked payment method — bKash, Nagad or Rocket. We also log device and session data automatically when you access the platform.

Only what your payment provider needs to process a transaction. Your wallet details are not sold or shared with unrelated third parties under any circumstances.

Log in, go to your Account Settings or open the live chat inside your dashboard, and ask for a data access request. We will respond within the timeframe required for your region.

Yes. Contact us via live chat or the support email found in your Help section. We will remove data we are not required to retain, and tell you what must be kept and why.

Data is held for the period required under applicable rules in your eligible region. Once that period passes, your personal data is removed from active records.

Reach support through live chat in your account dashboard or by email. Describe the concern with your account number and we will look into it and respond directly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.